null

About us

The Temecula Lavender Company was born out of an initial love for the herb Lavender; the herb of peace, purification, sleep and longevity. In an effort to incorporate this herb into our daily life, we began creating more and more ways in which to enjoy its healthful and aromatic qualities. The result is a small lavender farm located in the Temecula Wine Country that grows and produces a line of pure, natural and healthful lavender products for the bath, body and home. Our products are always hand crafted in small batches, using pure ingredients without artificial colorants, perfumes or harsh preservatives. We use only the highest grade essential oils and never use fragrances or harmful petroleum products.

Contact Us

  • TEMECULA LAVENDER CO.
  • 951-676-1931
  • 28561 OLD TOWN FRONT ST. TEMECULA, CA 92590
Skip to main content

Privacy Policy

TemeculaLavenderCo.com Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.

Provide us with feedback on our products or services.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

 To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

 To improve our website in order to better serve you.

 To allow us to better service you in responding to your customer service requests.

 To administer a contest, promotion, survey or other site feature.

 To quickly process your transactions.

 To ask for ratings and reviews of services or products.

 To follow up with them after correspondence (live chat, email or phone inquiries).

 

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:

 Help remember and process the items in the shopping cart.

 Understand and save user's preferences for future visits.

 Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.


If users disable cookies in their browser:

If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.

However, you will still be able to place orders 

Customers will not be able to access the payment gateway. May also affect users on mobile devices and tablets.

 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/6008942?hl=en&visit_id=1-636558963534982150-1282636190&rd=1

We have not enabled Google AdSense on our site but we may do so in the future.

 

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/#sthash.0FdRbT51.dpuf


According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, at the footer of our website.

Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.


You will be notified of any Privacy Policy changes:

 On our Privacy Policy Page

Can change your personal information:

 By calling us

 By logging in to your account


How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

 

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

 

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

 Within 7 business days

We will notify the users via in-site notification

 Within 1 business day

 

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

 Send information, respond to inquiries, and/or other requests or questions.

 Process orders and to send information and updates pertaining to orders.

 Send you additional information related to your product and/or service

 Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.


To be in accordance with CANSPAM, we agree to the following:

 Not use false or misleading subjects or email addresses.

 Identify the message as an advertisement in some reasonable way.

 Include the physical address of our business or site headquarters.

 Monitor third-party email marketing services for compliance, if one is used.

 Honor opt-out/unsubscribe requests quickly.

 Allow users to unsubscribe by using the link at the bottom of each email.


If at any time you would like to unsubscribe from receiving future emails, you can email us at

info@TemeculaLavenderCo.com and we will promptly remove you from ALL correspondence.

Disclaimer

- Legal Disclaimer If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Temecula Lavender Co. relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term 'Temecula Lavender Company' 'Temecula Lavender Co.' 'us' or 'we' refers to the owner of the website whose registered office is . 28561 Front Street, Temecula, CA 92590.

 

The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are not the property of, or licensed to, Temecula Lavender Co., copyrights and trademarks are acknowledged and held by their respected owners on our website. No material from this site may be copied, reproduced, modified, republished, posted, transmitted, distributed, or used in any form or by any means. Any unauthorized use of any materials appearing on this web site may violate copyright, trademark and other applicable laws and could result in criminal and/or civil penalties. All trademarks and registered trademarks are the sole property of their respective owners. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

TemeculaLavenderCo.com

28561 Front Street

Temecula, CA 92590

United States

info@temeculalavenderco.com

951-676-1931


Last Edited on 2018-03-05

Solar theme designed by epicShops