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Shipping & Returns

Shipping

We currently use USPS for shipment of our products. You will receive shipping confirmation with a tracking number once your order is shipped.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

  

Free Shipping: 

Temecula Lavender Company is happy to offer our customers Free Shipping on orders of $99 or more.

Orders totaling $99.00 or more (not including shipping or state tax where applicable) will receive FREE shipping - within the 48 continental states - excluding Alaska, Hawaii, AFOs, APOs, and FPOs.   Orders will be shipped USPS Parcel Post or USPS Priority mail confirmed.  (Shippers Option)  All orders are shipped with 48 hours.

* Free shipping applies to orders that are delivered to only one address.

* Free shipping does not apply to deliveries outside the continental United States.  All international shipments will be USPS First Class International for packages under 4 pounds or  International Priority Mail confirmed.
 

Orders Less Than $99.00: 

Orders will ship by service customer selects during checkout process.   

Other shipping options are available and are displayed for the items you are purchasing.  

We try to ship within 24 - 48 hours of receiving your cleared payment.  

Items with total weight less than one pound will ship USPS First Class Mail unless customer indicates otherwise. 

Orders with multiple items purchased will be combined together for shipment when shipping to same address. 

If you receive a box that has some sort of other writing on it, don't worry. Occasionally we will reuse boxes and packaging to ship out items, doing our part to recycle and reuse. 

 

Returns Policy

All efforts are made to clearly display and describe the products sold on this site in order that you may purchase the ones suitable to you. If you have any questions about our products we are happy to answer them prior to your purchase.  All sales are final.

Should you receive a product that is defective in manufacture it may be replaced at the discretion of Temecula Lavender Company.